This error means that your software is sending queries with the wrong access key.
After 100 incorrect attempts in an hour, we start blocking IPs to prevent brute-forcing.
1. Check that the key in the application is up to date; go to API settings
and copy the key.
2. Make sure the key field does not contain spaces or any other special characters.
3. If you’re sure you’re using the correct key every time, ask your software provider for help. We can't help you here – the problem is in your software.
4. If you are the developer of your own software
, follow this procedure:
Most probably, you're sending JSON to our API in the wrong way.
The fastest way to avoid this error is to use our official API examples from the documentation.
If you're building something on your own, test your requests at this address: https://api.anti-captcha.com/test .
It will show you what you're actually sending. Remember, you need to send your requests in JSON POST. All your request data must be printed under the "Parsed input JSON" section and should look like an array. Then make sure your requested JSON structure strictly coincides with one in documentation
. Note that all property names are case sensitive.
If you pay close enough attention, you'll find the problem.
If you’re still having trouble, provide us with a JSON sample of your request in a ticket.